proper Carpet cleaning
Tired of carpets that still look dirty, even after vacuuming?
We remove deep-down dirt, stains, allergens and odours to leave your carpets looking cleaner, feeling softer and smelling fresher.
Using professional hot water extraction equipment, we deliver a deeper clean that restores your carpets and creates a healthier home.
✅ Local Owner-Operated Business
✅ 5-Star Rated on Google ⭐️⭐️⭐️⭐️⭐️
✅ Same-Week Bookings
✅ 100% Satisfaction Guarantee
✅ 2–8 Hour Dry Times (weather dependent)
the proper Carpet Cleaning Process
1 | Vacuuming & INspection
We vacuum to remove dry soil, pet hair, and debris before moisture is introduced. Meanwhile, we assess carpet type, wear areas, stains, and high‑traffic zones to determine the best treatment.
2 | Pre-spray
Our eco-friendly pre-spray is applied, which actively dissolves deeply embedded grease, breaks down stubborn stains, and suspends soil so that the subsequent water rinse easily washes the dirt away.
3 | Extraction & Neutralisation
Hot water (or warm for delicate carpets) and powerful suction are used to rinse the pre-spray out, and along with it the dirt, grime, bacteria, and allergens.
4 | Stain removal
Any stubborn stains that are not removed by our base process are treated using specialised solutions.
5 | DRYING
Carpets typically dry within 4-8 hours, depending on weather, carpet thickness/material, ventilation/airflow, and foot traffic.
Why Choose Proper carpet Cleaning?
OWNER-OPERATED & PERSONALLY ACCOUNTABLE
When you book with Proper Cleaning, you're dealing directly with the owner, not a contractor. Every job is completed with genuine care, attention to detail, and pride in the result.
SERVICE THAT STANDS OUT
We believe great cleaning is only half the job. From quick replies and on-time arrivals to treating your home with respect, we make the entire experience easy and stress-free.
HONEST PRICING & SATISFACTION GUARANTEE
You'll receive clear, upfront pricing with no surprises. If you're not completely happy with the result, we'll come back and make it right.
FAST BOOKINGS ACROSS THE GOLD COAST
We work Tuesday to Sunday and can often fit you in the same week, making it easy to get your home looking its best without a long wait.
Ready to restore your carpets?
some of Our work
Carpet Cleaning FAQs
Every 12–18 months is recommended to maintain cleanliness and appearance. Homes with children, pets or high foot traffic, and those close to the beach where there is more salt and sand will benefit from cleaning every 6–12 months.
How often should my carpets be cleaned?
What is the best method for carpet cleaning?
The method recommended by carpet manufacturers is hot water extraction (steam cleaning). By comparison, dry cleaning only gets the surface-level dirt, and can leave behind chemical residues that attract more dirt over time. It can also lead to your carpet warranty being voided.
will Professional carpet cleaning remove stains?
We recommend calling us right away when a spill has occurred to prevent the stain from setting. If a stain has been sitting for months or years, it will be harder to remove. Of course, we will always try our best to remove all stains, but some may become permanent if left too long.
Do you provide carpet cleaning for end-of-lease or bond cleans?
Absolutely. We regularly clean carpets for tenants, landlords, and property managers to help meet end-of-lease requirements.
Is carpet cleaning safe for children and pets?
Yes! Our products eco-friendly and 100% biodegradable. Carpets are safe for children and pets to use as soon as they are dry.
How long does carpet cleaning take?
Most carpet cleaning appointments take 1–2 hours, depending on the size of the home, number of rooms, and level of soiling.
Does carpet cleaning help with allergies?
Yes! Professional carpet cleaning removes dust mites, pollen, pet dander, and allergens trapped in carpet fibres, which can improve indoor air quality and reduce allergy symptoms.
Will you move my furniture?
We recommend moving small items beforehand. We are happy to move (e.g. couches) or work around (e.g. beds) larger furniture as needed.