Carpet cleaning
Clean carpets make a big difference to the comfort and health of your home. Carpets trap dirt, dust, allergens, and bacteria that regular vacuuming can’t remove.
Our professional hot water extraction process reaches deep into the carpet fibres to remove built-up grime, eliminate odours, and restore the fresh, soft feel of your carpet. The result is a cleaner, healthier home and carpets that last longer.
We use only eco-friendly, biodegradable products safe for pets, families, and the environment.
Our Carpet Cleaning Process
1 | Vacuuming & INspection
We vacuum to remove dry soil, pet hair, and debris before moisture is introduced. Meanwhile, we assess carpet type, wear areas, stains, and high‑traffic zones to determine the best treatment.
2 | Pre-spray
Our eco-friendly cleaning solution is applied to loosen dirt and break down oils and stains.
3 | Extraction & Neutralisation
Hot water and powerful suction are used to rinse the cleaning solution out, and along with it the dirt, bacteria, and allergens from the carpet.
4 | Stain removal
Specialised treatment for any remaining stains.
5 | Grooming & Final inspection
Carpets are groomed for even drying and appearance, while we perform a final quality check.
How Long Do Carpets Take to Dry?
Drying times typically range from 4–8 hours, depending on:
Carpet thickness and material
Ventilation and airflow
Weather conditions (rain/humidity = longer drying times)
Foot traffic
We recommend opening windows, using fans or air‑conditioning, and avoiding heavy foot traffic until fully dry.
Benefits of Professional Carpet Cleaning
Eliminates odours and bacteria
Extends the life of your carpet
Restores colour and softness
Creates a cleaner, healthier home
Regular professional cleaning is especially important for homes with pets, children, or allergy sufferers.
Why Choose Proper Cleaning?
Attention to Detail
We hold ourselves to a high standard, and take the time to clean carpets properly. Even if it takes extra time, we want your carpets to come out looking as good as possible.
reliable and trustworthy
Our customers choose us because we are their neighbours, and we show our sincere consideration for them and their homes.
Eco-Friendly CLeaning
We only use the best chemicals from XO2, which are all eco-friendly, biodegradable, and safe for pets, children, and the environment.
owner-operated
Low overheads, direct communication, personalised service.
Flexible scheduling & Quick turnarounds
We are available 7 days per week, and can often clean on short notice if needed.
Carpet Cleaning FAQs
How often should carpets be professionally cleaned?
Most carpet manufacturers recommend professional carpet cleaning every 12–18 months. Gold Coast homes with children, pets or high foot traffic, and those close to the beach where there is more salt and sand will benefit from more frequent cleaning, every 6–12 months.
What is the best method for carpet cleaning?
The method recommended by carpet manufacturers is hot water extraction (steam cleaning). Dry cleaning by comparison only gets the surface-level dirt, and can leave behind chemical residues that attract more dirt over time. It can also lead to your carpet warranty being voided if it is not recommended by your carpet manufacturer.
Can professional carpet cleaning remove stains?
The longer a stain sits, the harder it is to get it out. Recent stains will come out much easier than those that have been sitting for months or years. Knowing what the stain is from helps a lot as well in identifying how to remove it. Of course, we will always try our best, but some stains may be permanent.
Do you provide carpet cleaning for end-of-lease or bond cleans?
Absolutely. We regularly clean carpets for tenants, landlords, and property managers to help meet end-of-lease requirements.
Is carpet cleaning safe for children and pets?
Yes. Our products eco-friendly, and carpets are safe for children and pets on once fully dry.
How long does professional carpet cleaning take?
Most carpet cleaning appointments take 1–2 hours, depending on the size of the home, number of rooms, and level of soiling.
Does carpet cleaning help with allergies?
es. Professional carpet cleaning removes dust mites, pollen, pet dander, and allergens trapped in carpet fibres, which can improve indoor air quality and reduce allergy symptoms.
Is steam cleaning the same as carpet cleaning?
Steam cleaning is actually a type of carpet cleaning method known as hot water extraction, which is widely considered the most effective way to deep clean carpets.
Do I need to move furniture before carpet cleaning?
We recommend moving small items beforehand. We can work around larger furniture where required.
Do professional cleaners use stronger equipment than rental machines?
Yes. Professional carpet cleaning machines have much stronger suction, higher water pressure, and better heat, allowing them to remove far more dirt and moisture.
Can carpet cleaning remove sand from carpets?
Yes. In coastal areas like the Gold Coast, sand can build up in carpet fibres. Professional cleaning equipment removes embedded sand and grit that regular vacuuming leaves behind.